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Frame.io

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Analyze Online Reviews

Analyze and compare customer experience using aggregated online reviews, for up to 3 companies and/or industry benchmarks.

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Frame.io

Frame AI helps CX and Support teams turn every customer interaction into an opportunity to improve. Frame AI measures customer sentiment, effort, and service cost with proprietary CX scores that help teams prev...

3.7

Based on 573 reviews

facebook

1 Profile

gartner

1 Profile

capterra

2 Profiles

g2

2 Profiles

softwareadvice

2 Profiles

Average rating by site

Frame.io has the lowest average rating on Capterra (2.3 stars) and the best on Gartner (4.8 stars).

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Average rating over time

Review volume by site

Frame.io has the most reviews on Glassdoor (168) and the least on Gartner (5).

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Review volume over time

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About this data

We're creating a more transparent world by making it easier for anyone to analyze and compare companies using their online reviews. This site provides a singular view for customer experience, whether it's a company with 1 to 50k+ locations, software businesses, e-commerce players and more.

This data was last updated 6 days ago.

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What people are saying

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See what people are saying
U

User in Marketing

Mar 1, 2020

The site is user-friendly and easy to navigate.
U

User in Consumer Services

May 15, 2021

All features and the customer service is great at assisting us with any issues we encounter.
U

User in Marketing

Jun 18, 2021

The private feedback feature is so helpful for business owners.
U

User

Oct 1, 2021

I love how easy it is to input a file of contacts to reach out to.
U

User in Consumer Services

Dec 10, 2021

I love the A/B split testing with the headlines for emails and SMS. definitely a great feature for this type of software.
U

User in Marketing

Mar 18, 2022

It is very easy to get started. Connecting review sources is achievable in minutes. Very special feature is automatic posting of reviews on social media. Great looking, modern website widget to showca...

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