mcdonalds

McDonald's

certainly not the kind of experience we want you to have, Lindsey. let's connect here: https://www.mcdonalds.com/us/en-us/feedback.html/facebook

ABSOLUTELY UNACCEPTABLE MCDONALD'S!!!! NOT ONLY DID YOU GUYS GIVE ME THE WRONG ORDER THE FIRST TIME, BUT I SAT THERE WAITING FOR THE CORRECT ORDER FOR ALMOST 50 MINUTES!! NOT ONLY DID I NOT GET MY FOOD, THEY WOULDN'T GIVE ME MY MONEY BACK EITHER BECAUSE THEY SAID THEY ARE DOING CASH ONLY?? I PAID WITH CASH!!!   😡😡😡😡  The manager gave me my receipt back and told me I needed to call the phone number on it to get my money back... 😡  WORST SERVICE EVER!  (McDonald's Enterprise, AL)

Christie Dawn

Since automation, customer service is gone. You can’t even get an employee to look at you much less greet you. An employee today was just asking one phrase of customers “Door Dash?” or “Uber Eats?” Not even a complete sentence. No “Good morning”, no “Thank you”. Even this survey doesn’t give the choice “poor customer service”.

we always want our customers to have a great experience, Tam. connect more with us here: https://www.mcdonalds.com/us/en-us/contact-us/restaurant-feedback.html/facebook

I used to compliment speed of service, but now it's speedy alright but quality has gone down the drain. Fish is disgusting & seriously half of piece of cheese not even centered in the sandwich. left side cheese right side zero cheese - split right down the center so anyone could see they are intentionally screwing you over!

Lillian Karma

McDonald's don't come at me with contacting you through the app! IT DOESNT WORK AND NEEDS TO BE FIXED!

Mcdonalds in Pearsall Tx is HORRIBLE! David is part of the management team and likes to accuse customers of not paying for items they paid for and didn't receive. And when presented the receipt he doesn't even apologize he just walks off. Is he adding it up in his head and taking the money out of the register? Or can he not properly read your screens because he is too rushed. This is a very frequent thing for him. Terri, only cares about customers that is related to her. The management doesn't even check orders to make sure they are even correct. Jerrica and Alex are the only managers that I have actually seen work and care about their jobs. The staff let's not get started on them. I honestly believe most of them can't read. It NEVER fails that EVERY SINGLE TIME I go in there, there is ALWAYS something wrong with my order. The morning drive thru people are phenomenal.  You have people in there that take pride in their jobs and people who are slow as molasses and just don't comprehend what good customer service is. Try hiring better people and not hiring just anyone off the streets.

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Pros:Good people good job good work Cons:They are a good company

Good place

Pros:Free food on break Discount Cons:Bad management Bad pay 36 hour only No overtime

Good place to start working at

Pros:pros: free food and drinks Cons:cons: management, teamwork lacks, staffing

Pros:easy, fun to work there, fast paced Cons:smelly , monotonous, not really much else

Pros:Easy job, flexible hours. The people were great. Cons:It gets really busy sometimes and a little hectic

It was a great exp

Pros:Nice workers to work with. Cons:Bad customers to deal with.

Good Company

Pros:Experience and customer service is key Cons:Pay is not so great

Review

Pros:Food and drinks was free Cons:The pay was only average

Pros:good place to learn as a first job Cons:toxic culture and the salary is low

Good company for a first job

Pros:Great job. Love the 2 for 3 Cons:Not that bad of a place

Great

Patty, that sounds off! we want your experience to be prompt and hassle-free. reach out to us at: https://www.mcdonalds.com/us/en-us/feedback.html/facebook

I am at your location located on the corner of John R and 12 Mile in Madison Heights, Michigan. I am currently in line at this establishment. I have been in this line for 2 hours now as it takes the workers 10-20 minutes to help each car at the order station and the window. I have never in my life seen anything like this in a fast food drive thru. I finally get up to the window and get asked for my order AGAIN, not once, but TWO times!! Do better for your employees who clearly needed more staff and support

Pros:-45 min break on shift Cons:-Overworked -Some managers don’t care about mental well-being Advice to Management:I think management should work on creating an environment that people feel not only comfortable to work in but also stop expecting three or four people to run the whole front especially when they aren’t getting paid more for what they are doing

Is this the job for you?

David Brzezon

Bless your heart but are you willing to pay unemployment benefits to every worker that you want to lose their job?

I wish every mcnasty would go out of business  anymore you are jest disgusting and the people that work there don’t give a crap about doing there job  I’ll never set foot in another one !!!!

This used to be one of the better ones- don't know what changed but now it's one of the worst

The Big Mac patty was perfectly dry with no flavor, just right for the drunk folks with taste buds vanished long ago in the weekend festivities. The staff was accommodating and friendly allowing us to use the bathroom. Kindness goes a long way.

Service was alright. But they no longer have soda machine in lobby. Have to get refill's from counter which makes it a little more difficult

Weszlam z 3-miesięcznym kociakiem na rękach i natychmiast zostałam wyproszona z restauracji. Skandal w tych czasach- restauracja o światowym zasięgu i takim podejściu do zwierząt 😔 właściciele czworonogów- omijajcie szerokim łukiem. Może konkurencja jest bardziej tolerancyjna . Przykra sytuacja

Weszlam z 3-miesięcznym kociakiem na…

Cm sempre todo pedido veio errado

Dankortautomat ved terminal virkede ikke og måtte betale ved kassen. Her havde man ikke lyst til at sætte en mere ved kassen, selvom der tydeligvis stod en kunde foran der havde problemer og tog ekstra lang tid.

Manglende service fra personale

Competitions held between the staff at Nantgarw mcdonalds. Who can hold frozen burgers in there armpits the longest and for the really brave squeeze them between there bum cheeks. No food goes to waste all the burgers are cooked and sold as normal. My friend sam Davies who works there kindly informed me and I just couldn't keep a secret sorry Sam.

Burgers held in bum cracks.

Order online but 29 mins later, and after waiting in space 2 as instructed, collected the coldest Big Mac & chips…Bognor Regis, not the first time!

Order online but 29 mins later…

We enjoy an occasional McFlurry treat but have recently thought, on a number of occasions, that there wasn’t a great deal of ice cream in the tub. Well today I questioned the McDonald’s employee about the small amount of ice cream. What she told me was ‘the ice cream is sold by weight, 160g’ I commented that the tub was barely half full, to which she replied ‘it’s all to do with the economy…less ice cream…we fold the flaps down so it’s not so noticeable’. I can’t fault her honesty, and I won’t be revealing where we were, but come on McDonald’s those two ice creams cost £3.98.  Foolishly, I had thought my recent small ice creams had been due to my bad luck in getting someone who was light on the ice cream machine, but no, it’s all been carefully orchestrated by McDonald’s.  I now left wondering what other products sold by the same company have lost weight due to ‘the economy’!  For me it’s farewell to McDonald’s, you have fooled me knowingly just the once, it will be the last time.  I’ve also docked a star for not claiming the Trust Pilot review page.

RIP McDonald’s McFlurry

Terrible McCrispy burger for a world renowned fast food restaurant it gets a lot of publicity for terrible food!!! Crunchy chicken is literally 10 times better 😎

Terrible McCrispy burger for a world…

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Go to McDonald’s on Turner street in Blacksburg Va and get sweet tea and this is how you get you large teas!!!  Since when do you pay $2.00 for 3/4 a cup of tea?? Twice today they did this!!

Randy Sanders

Pros:Pay is great unlimited overtime Cons:The schedule that we are required to work

Pays well

Waited in line for over 15 minutes in the drive thru and received no help to take order. Very disappointed.

Please abide by the posted hours. I drove by before parking only to find out the door is locked with the employee inside pointing to the drive-thru. Rip this sign off or replace it with a paper sign advising of the new hours. Wasting people's time and turning away customers. Upon seeing others reviews, issues seem to be a trend at this location.

I am new to the Carthage area I have been here for about 18 months and have discovered a few things mainly that a lot of people do not like to leave the city limits to go shopping but the people who own the business is here apparently realize that too for instance your McDonald's here now charges $1.50 for your drink whereas it is still a dollar everywhere else when I asked them if this is something they did Nationwide they said yes it was but that is not true you can still go to Henderson and get it for a dollar as you can also get about a 30% savings on your auto repair and you can get your air conditioning repairs done from Longview as well for a lot less than you can from those in Carthage I know that Carthage has a lot of small business people and I and my ex-husband also owned a small business so I understand they have to make a living but I do not think that it is fair for them to charge 50% and 30% more to those of us that are on a fixed income ourselves so it is something to consider when you go out and spend your limited dollars in today's environment

McDonald's (Carthage, TX)

Your health and well-being are our top priority, Kaylea. Help us get to the bottom of this by replying here: https://www.mcdonalds.com/us/en-us/contact-us/restaurant-feedback.html/facebook

This place is absolutely terrible. Service is slow and workers are not trained well. Food orders are wrong every single time. Workers are not friendly. The sandwhich i got today was half raw. Please don’t make the mistake of going here.

Manager I think black dude with piercings was being an asshole and slammed the window door for no reason

if you're constipated go to McDonald's in Devine for relief

I ordered my food to go and waited 20 minutes just for the employee to give our food to another family sitting at a table. The family returned my food at the counter with my order of fries already eaten by them. The employee repackaged the food into a to go bag and then called my number without acknowledging she made a mistake. Basically I received recycled food which is disgusting.

Poor service

i just want to say all korean people not only korean to everybody. i went to there in 4-14-2022 thurthday. for a refund my money beacuse their kiosk was so weir. i paid but no receipt and i didn't take any food ,3days later it was charged on my bank account. i explained to the manager.her name is "ANA MENDOZA" this women is anger ,crazy and RACIST.when she gave me my refund  she throwed down money on there and she showed me violant act. she was not trying to give me exact refund that's why i explained to her. and then she showed me violant act ( throwed down money). she didn't like asian and korean. she did racism to me. she abused me. i feel very horrible. she got a get fired. it's bad human being!  can you imagine that throwed down money in front of customer? just remember! you can go there and see her.  she was there  on thurthday. check out her name 'ANA MENDOZA'    i don't want to write bad review but they hurted and insulted to my feeling. i regret that i went there. i can write what i felt.(freedom of speech and pressed)

People…. I don’t think I’ve ever been in and out of here in less than 20 minutes. I usually do a mobile order so that way things can go quickly and I can stay out of the drive-through. Today kind of was the last straw though. I put in a mobile order and had to wait 30 minutes for it, but I ended up walking out without it. When I asked someone to check on my order she threw her hands up and walked away into the back so I couldn’t talk to her anymore. I’m not someone that yells at restaurant workers either though, so I don’t know what that was about. Don’t waste your time there.

Asked for sweet tea and it wasn't sweet the drive thru employees didn't seem to friendly probably won't be back

Deceptive and Dishonest drive-thru menu pricing.  First menu shows a large coke and large fries with a bold red circled $1.  Wait... a large fries for $1?? No,  in very tiny black lettering its $3.99.  Drive-thru is meant to be quick-glance, quick-order.  This is very deceptive and dishonest trickery of advertising.  I did not order these but instead ordered 2 items from the "Dollar Menu" and my total was over six dollars.  It's dishonest to label it a "Dollar Menu" if everything on that menu is over one dollar.Visited 4/6/2022.

Please remove the plexiglass. Because of this my order was messed up because she couldn't hear me through my mask AND plexiglass. Other than that the food is always good when they correct the order

I didn't go here.. just passed by... Mcds is disgusting.

Always on top of their game!!! I never get a wrong order, plus the food is fresh...

Egg McMuffin.  I went pretty early so my sandwich was nice and fresh.  It is the best thing on their menu.

Service was poor. Took them 3 times to get my order correct. Plus they asked me to pull up on the 3rd time and forgot I was outside waiting.

Party one of the most dangerous McDonald's to go to you can't get to the drive-through without being in a middle of the street I felt like I was gonna get hit at all times and they closed their inside dining too early and they are very rude

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Mcdonald’s AIA

McDonald's - Allison Park

McDonald’s playland

The service is very slow. Also, when I went there they was out of beef but instead of the guy on the speaker saying they didn't have beef, he had me go through all the beef items he didn't have until I finally asked, so do you not just have beef and then he said NO. Smh. They gotta do better with their hiring.

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